FAQ

FAQ

How can I pay?

Sedonia online accepts Visa and Mastercard credit card payments only.

 

Are prices inclusive of GST?

Yes.

 

Postage costs?

Orders under $100 are charged a flat $15 shipping fee. All orders over $100 are shipped free of charge.

 

When will my order arrive?

Please allow up to 3 business days for your order to be shipped. Depending on your location your order may take between 2 and 10 days to arrive. Please refer to your tracking number for a delivery status update on your order. If you’re still having issues, please email shop@sedonia.com.au.

 

Where do you ship to?

Sedonia ships Australia-wide, but not internationally.

 

What is my product is faulty or damaged upon arrival, or if I simply change my mind?

Please see our ‘Shipping & Returns’ information tab for more details.